WHAT ARE OUR IT SUPPORT SERVICES?

We depend on computers to create, communicate, and work in magical ways, which is why it can be incredibly frustrating when a tool we rely on so heavily isn’t functioning properly. 

An unrelenting computer virus can put your data in jeopardy, and misplaced files or accidentally-deleted data can slow you down from getting your work done. Luckily, when the need for computer repair strikes, help from a computer technician is just a phone call away.

Computer Repair Consultation

What’s included with this service?

  • Assessment of your computer issue
  • Estimate of required repair cost
  • Written report of findings
  • Ability to proceed or refuse repair once estimated

Computer Software Configuration

What’s included with this service?

  • Setting your computer’s tools to your preference
  • Tuning-up computer for speed and performance
  • Configuring settings for higher security
  • Review of settings and modifications

Servicing all major PC brands, including custom-build systems

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Wireless Home Network Setup

What’s included:-

  • Installing customer-supplied router
  • Password protecting your network
  • Connecting your internet-ready devices*
  • Explaining use and troubleshooting instructions

*Devices include: printers, smartphones, tablets & consoles. 

Computer Virus and Spyware Removal

What’s included with this service?

  • Diagnosing and troubleshooting the issue
  • Installing up-to-date antivirus software
  • Removal of malware and pop-ups
  • Configuring system for automatic software updates
  • Review of settings and modifications made
  • … and more
Data Recovery from Computer or Disk Drive

Data Recovery & Data Backup of Disk Drive

What’s included:

  • Assessing physical operation of hard drive
  • Extracting any existing data to external disk
  • Reformatting existing drive if reusable
  • Ensuring your data privacy at all time
  • Setting up a schedule backup to external drive or cloud
  • Identifying critical files that require backup
Hire a computer Technician

UTILITIES

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Version 10 for Windows and Mac
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The Swiss Army knife of Windows utilities – an advanced file viewer and converter that supports over 300 file formats.

Computer Repair Service List Includes

  • Servicing desktops and laptops systems
  • Microsoft Windows and Mac OS X
  • Laptop LCD screen replacement
  • Laptop battery replacement
  • Blue Screen of Death (BSOD) issues
  • Windows OS upgrades or downgrades
  • Hardware replacements (processor, HDD, memory, etc.)
  • … and More.

Remote Support

If we are not able to come On-Site, then there is the Help Desk, Remote Access Technical Support option.

Your system needs to be internet-ready and connected to a network with a remote access software installed.

Minimum one hour remote access session.

Service payment can be made via PayPal or Credit Card.
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Call to schedule an appointment!

Working with us is the smart alternative, providing the most cost-effective way of keeping your computers, mobile devices and networks running smoothly.

Call: 347.314.4801 or submit a request for a service quote.

Computer support services with iolo Premium can:
Clean up and remove viruses, malware and spyware | Remove unwanted tool bars, plug-ins and pop-ups | Optimize internet connections | Diagnose conflicts and errors to speed up your PC | Install or re-install programs and drivers | Fix blue-screen error messages | Plus much more!